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Cookie Policy

Last Updated: April 1, 2026

DmHub utilizes cookies and similar tracking technologies to improve and continuously operate our SaaS dashboard, ensuring security and keeping your session active and uninterrupted on our platform.

Focused Notice: Because we provide a continuous corporate software (B2B) application, the vast majority of our cookies are categorized as "Strictly Necessary". Rejecting them will functionally prevent you from utilizing our service dashboard and connecting your Meta account.

1. What are Cookies?

Cookies are small text files automatically placed on your web browser, mobile device, or hard drive containing encrypted information. They function as a means to authenticate your identity, remember your logged-in actions, and remember display data (e.g., Light or Dark Mode).

2. Types of Cookies We Use

We use cookies categorized into two main structural branches of our application:

Strictly Necessary Cookies (Session & Authentication)

These are vital for DmHub to work. They verify your identity when you log in and protect the encrypted request flow to the Instagram/Facebook APIs. Without these cookies, it is impossible to access the dashboard channels.

Functional / Preference Cookies

These help remember if you have dismissed the welcome notice/cookie banner, if your dashboard is set to Dark Theme or Light Theme, your selected language, and to preserve your navigation views within the app.

3. Technical Detail

Base Name Type / Duration Purpose
PHPSESSID Session Maintains user state and active authentication across dashboard pages. Discarded when closing the browser.
cookie_consent Persistent (1 year) Saves your preference stating you accepted or closed our front-end cookie information bar.
dm_theme / lp_theme Local Storage Allows the browser to render colors quickly according to the pre-selected theme (Light / Dark).
_csrf_token Session Protects critical actions and requests, ensuring they were made by the authenticated user and not by external threats.

4. Meta Integration

When you log in using Meta (Facebook), their platform sets additional cookies in your browser. These are controlled exclusively and directly through the Social Platform with their own security measures. Details are available on the official Facebook Cookie Policy.

5. How to Control or Reject Cookies?

To have full control over cookies and revoke global permissions, you must configure your daily official Browser (Chrome, Edge, Firefox, Safari).

  • Generally, all active settings are listed under Settings > Privacy and Security > Cookie Options.
  • Permissions enabling Meta's platforms can be purged using the "Clear Browsing Data" feature in your browser.

6. Contact Us

For any questions regarding the trackers we use and how we ensure confidentiality during your session, write to us via our official channel: [email protected]

DMHUB

The professional tool to manage your Instagram DMs with security and efficiency.

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